Frequently Asked Questions

Are all Lucious Cake cakes eggless?

Our cakes are 100% eggless. If you have allergies or other dietary requirements, contact us about ingredients before placing an order.

How can I place an order?

Browse the cakes available in our store, choose your product options and follow checkout. For help choosing a cake or arranging a custom order, contact our team.

Can I customise a cake?

Yes. Send your design ideas, preferred flavour, weight, delivery PIN code and date on WhatsApp. We will confirm feasibility and pricing before you finalise the order.

Can I order a photo cake?

Yes, contact us with your chosen photograph and cake requirements. Please use a clear image that you have permission to use. Our team will confirm the available design options.

How do I check delivery availability?

Share your full delivery PIN code and preferred date with us. We serve Delhi, Noida, Gurgaon, Sohna, Faridabad, Ghaziabad, Hyderabad, Chandigarh, Chennai, Patna and Bangalore. Delivery details must be confirmed for your address and date.

Can I request express delivery?

Express delivery is available in eligible locations, subject to confirmation. Contact us with your PIN code, cake requirements and requested delivery time before ordering.

What payment methods are accepted?

The payment options currently available for your order are displayed at checkout. Please use those options or contact us if you need help completing payment.

How do I cancel or modify an order?

Contact us promptly with your order number and requested change. Eligibility and any refund depend on the applicable order terms and preparation status. A request does not itself confirm a cancellation or refund; please wait for our team's response.

How can I contact Lucious Cake?

WhatsApp us, call +91 9625961112, or email info@luciouscake.com.